Temporary storage
HRA has a separate storage process and may request an inventory. Ask the agency what applies, then confirm storage receiving, access and redelivery with the provider.
Milvus Moving · NYC moving assistance
HRA moving assistance in New York City
Need a moving estimate for HRA review in NYC? Tell Milvus what is moving and where it is going. We can prepare the proposed scope while you confirm the required documents and authorization with HRA.
- NYC pickup and delivery planning
- Inventory and access details
- Agency authorization before service
A quote for your moving requestHRA decides eligibility, approved services and payment.
Your moving quote
Tell us where you’re moving
- 1Route & date
- 2Move size
- 3Contact details
Your estimate depends on the items, access and services you need.
Prefer to talk? 857-895-8955Start with HRA
Begin the assistance request with HRA
NYC311 explains that eligible Cash Assistance applicants and recipients who must move may be able to get help with moving expenses. The request is handled through HRA; submitting a quote form to Milvus is not a benefits application.
Use ACCESS HRA or contact a Benefits Access Center for the process that applies to your case. Ask what estimates, residence information and other documents are required before arranging the service.
The moving quote
Give the estimate a complete household picture
The number of bedrooms is a starting point, not a complete inventory. Include belongings in storage and anything at another pickup address. Tell Milvus about large pieces that may need disassembly or a different route through the building.
Addresses and access
Give the apartment number, floor, stairs and elevator information for both ends. Include any loading dock or service entrance requirement.
Belongings and requested work
List furniture and approximate boxes, plus packing, materials or storage you want quoted. Confirm the handling of fragile or unusually heavy items.
Dates and contacts
Share the desired date, the earliest you can receive delivery and who will coordinate the estimate with HRA. Avoid sharing unrelated personal records in an initial quote request.
Who does what
Keep service arrangements and benefit decisions clear
| Part of the process | Who to contact |
|---|---|
| Eligibility and the assistance request | HRA or the Benefits Access Center handling your case. |
| Required estimates and documents | Ask HRA for the requirements for your request, including mover credentials. |
| Inventory and service price | Milvus can discuss the proposed move and prepare the estimate. |
| Authorization and payment conditions | Confirm these with HRA and the moving company before service. |
| Building access and receiving | Coordinate with the property manager and the person meeting the crew. |
Authorization & booking
Move from a quote to a confirmed arrangement
Prepare the estimate
Use the actual inventory, locations and requested services. Ask Milvus for the carrier details your case requires.
Submit what HRA requests
HRA’s document guide describes estimates from licensed movers and agency selection of the company. Confirm that the proposed provider and services meet your case requirements.
Confirm the authorized work
Check the company, scope, amount, date and invoicing or payment arrangements. A quote alone does not establish approval.
Complete the move paperwork
Keep the moving documents. HRA’s guide identifies a Move Statement for the selected company to complete after the move for payment; follow the instructions for your case.
NYC access
The elevator reservation is part of the moving plan
Ask building management which entrance and elevator the move must use. Confirm the time window, reservation process and any insurance-document requirements. Tell Milvus about long corridors and furniture that may not fit the elevator.
A short trip between boroughs can still involve substantial handling at both buildings. Describe pickup and delivery separately, including the distance between legal loading space and the door.
Additional needs
Address storage and changes before the crew arrives
A changed inventory or destination
Tell Milvus and HRA before additional work is arranged. A different address, extra stop or more belongings may require a revised estimate and authorization.
Items you will carry yourself
Keep medicines, documents, keys and valuables accessible. Plan personal travel separately and identify who can receive the furniture at delivery.
Questions before you book
A few more details
Have a different situation? Call 857-895-8955 and talk it through with Milvus.
Is Milvus part of HRA?
Milvus is a moving company. HRA is the agency responsible for benefit eligibility, authorization and payment decisions.
Do I need a specific number of quotes?
Ask HRA for the requirements for your case. Its document guide refers to estimates from licensed moving companies; follow the instructions you receive.
Can you guarantee HRA will pay for the move?
No. Confirm the approved provider, work and payment arrangements with HRA before service. A moving estimate is not a funding decision.
Can I include packing in my request?
Ask Milvus to price the work you need and ask HRA whether it is covered. Do not assume all packing, materials or extra handling is authorized.
What if I already have an approved move date?
Contact Milvus with the date, inventory, addresses and authorization requirements. Confirm availability and the service arrangements before treating the booking as final.
Talk to Milvus
Prepare the quote for your NYC move
Share your inventory, addresses and preferred date. Let Milvus know that the estimate is being prepared for HRA review.