With your program contact
Confirm your eligibility, the expenses that may be covered and the documents required for your situation. Ask how the mover and payment arrangements must be approved.

Using HomeBASE support to move into a new home? Milvus can prepare an estimate for your program contact to review. Share the addresses, belongings and dates so the proposed work can be matched to the authorization.
Your estimate depends on the items, access and services you need.
Prefer to talk? 857-895-8955Confirm your eligibility, the expenses that may be covered and the documents required for your situation. Ask how the mover and payment arrangements must be approved.
Describe the belongings, pickup and delivery access, dates and any storage. We can work through the proposed moving scope so your program contact has an estimate to review.

A clear inventory makes it easier to understand what the move includes. It also helps avoid a quote that leaves out belongings at a second address or in storage.
Provide the pickup and delivery addresses, who will give access and any additional stop. Include your program contact’s details when they need to coordinate the moving estimate.
List beds, sofas, dressers, tables, large appliances and approximate box counts. Note items you are still deciding whether to move.
Identify packing help, stairs, elevator reservations and any gap before you can receive the belongings. Explain deadlines, but confirm availability before booking.
Massachusetts describes HomeBASE as support for families found eligible for Emergency Assistance Family Shelter, with up to $30,000 over two years. That is a housing-assistance benefit across eligible uses, not a moving allowance promised to each family.
The state lists certain moving and storage expenses for in-state moves. Work with your shelter, diversion or program contact to establish what your plan can cover. Milvus provides moving services and estimates; the program determines eligibility and authorization.
| Moving detail | What to settle before the date |
|---|---|
| Pickup and delivery | Confirm the addresses and that the receiving home will be accessible. |
| Inventory | Use the same list for the estimate and the planned move. Report additions or a second pickup. |
| Packing and materials | Identify any requested packing service rather than assuming it is funded automatically. |
| Storage | Confirm whether storage is needed, what is authorized and the redelivery arrangements. |
| Payment and authorization | Confirm the approved mover, amount, invoicing requirements and any work outside the authorization. |

Separate the belongings that travel with you from those going on the truck. Keep keys, medicines, essential documents and the first-night bag accessible.
Arrange someone authorized to provide entry at pickup and receive delivery. Label boxes by destination room. If building access or the household list changes, contact Milvus and your program contact before additional work is undertaken.
Report the change before the booked date. A storage gap or different delivery location may require a revised plan.
Update the inventory rather than leaving additions for the crew to discover. Confirm any resulting price change with the people authorizing the move.
Ask who is responsible for the cost and what authorization is needed. Do not assume a housing benefit covers every moving-related service.
Have a different situation? Call 857-895-8955 and talk it through with Milvus.
No. Contact the program or your caseworker about eligibility and funding. Milvus can help with the moving estimate and service arrangements.
You can discuss availability and obtain an estimate. Confirm authorization, payment arrangements and booking requirements before relying on a moving date.
Out-of-state assistance has different conditions and covered expense categories. Ask your program contact to confirm what applies; do not assume an interstate truck move is covered.
Tell Milvus what you need so it can be listed and priced. Your program contact must confirm whether those expenses are authorized.
Start with addresses, a furniture list, approximate boxes, access details and the preferred date. Ask which program documents are required before sharing sensitive records.
Send the moving addresses, inventory and dates. Tell us which program contact will review the proposed work.